Many directs' common response to negative feedback is to say, "It's not my fault."  It's understandable, it's self protective, but it also completely misses the mark of the purpose of feedback.  Here's how to handle it.

"It's Not My Fault"

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Part 3 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention.

Manager Tools One On Ones - Updated - Part 3

Part 2 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention.

Manager Tools One On Ones - Updated - Part 2

Part 1 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention.

"It's Not My Fault"

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