04.26.2023 - By Herb Anderson
“I've never been to a 20 group that I didn't pick something up that I didn't come out of with more knowledge.” -Herb Anderson
Gordon Tormohlen joins us to share his insights on the evolving retail market in the automotive industry. He highlights the importance of building relationships with customers instead of focusing solely on transactions. He discusses the role of technology in making it easier and more convenient for buyers to purchase cars online and discusses the power of the National Independent Auto Dealers Association (NIADA).
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