In another special sponsored episode of the Auto Remarketing Podcast, we welcome back Rusty West, vice president and founder of Market Scan, now part of S&P Global Mobility. West shared his perspectives on what he anticipates will be one of the most talked about subjects at NADA Show 2024. It’s the CARS rule from the Federal Trade Commission that’s set to add more regulation to explanations of monthly payments, advertising and other parts auto retailing.

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For most of us, a forgotten unpaid bill is just a hassle. For Robyn Burkinshaw, it sparked an epiphany that led her to create technology that allows customers to make payments by text, an innovation that has made her company, BlytzPay, a popular choice among buy here-pay here dealers.

During the 2024 BHPH United Summit, Burkinshaw joined the Auto Remarketing Podcast to talk payment technology, where it’s headed and why making payments more convenient is important for customers – and crucial for collectors.

“Epiphany” led BlytzPay’s Robyn Burkinshaw to payment tech innovation

Attorney Mike Howk got into the repossession business by accident. More than three decades later, he not only is still there, he is a nationally recognized expert in repossession law as risk manager and director of education for the Recovery Specialist Insurance Group.

As such, he was a speaker at the 2024 BHPH United Summit, during which he joined Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast to talk a little “inside baseball” about repo law and the risks involved in repossessions.

Some ‘inside baseball’ on repo law from RSIG’s Mike Howk

Hudson Cook partner Patty Covington acknowledged the difficult balance dealerships must make with their advertising campaigns. They must create something that catches the attention of potential buyers while remaining compliant with state and federal regulations. To help dealers of all sizes, Covington appeared on this episode of the Auto Remarketing Podcast to share some suggestions.

Hudson Cook’s Patty Covington with best practices for compliant dealership advertising

Amit Chandarana is the chief commercial officer at Signal Technologies, which specializes in the Canada-to-U.S. used-vehicle import market. 

He sat down with Cherokee Media Group senior editor Joe Overby at ASOTU Con outside Baltimore last month for a conversation about the vehicle import-export market, the conference's Pitch Tank competition, advice for startups and entrepreneurs, what his new role at Signal entails, plus much more.

Amit Chandarana of Signal Technologies

Brent Carmichael has been a 20 Group moderator, instructor and dealership consultant with NCM Associates for almost two decades, and is now practically synonymous with 20 Groups. So much so that in being introduced before one of his two sessions at the 2024 BHPH United Summit in Las Vegas this spring, he was described as an “industry legend.”

During that event, Carmichael sat down with Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast, sharing his thoughts on why dealers should take a hard look at their business model, how to recruit and retain service technicians and how dealers have improved during his long automotive career.

SPONSORED PODCAST: Market Scan VP and Founder Rusty West on FTC’s CARS rule

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