There’s always more to a cyber incident than meets the eye. MacKenzie Brown kicks things off with Wes Spencer, VP of Cybersecurity Strategy at CyberFOX and founder of Empath Cyber, to talk about what it’s like behind the scenes of a breach, the importance of empathy, and why attacks continue to plague organizations in the first place. Are we failing at cyber? Hear their insights on the MGM hack, Wes’s three steps for how MSPs and organizations can learn to manage risk, and why the eighth layer of the OSI model is politics.