Ethan, a self-described introvert, worked in customer success, where he dove deep in understanding the problems and pain points of his product’s customers. After a friend was hired into the product organization, he was introduced to a group of decision makers who worked with engineers to help them build the product. Overtime, he was able to join as a product manager—which started a crash course in learning an entirely new skillset.

Ethan’s pragmatic communication style will give you a good idea of a product manager’s daily life, and how you could join the product field by networking and transitioning within the same company.

Have a question or want to provide feedback? Use this link to answer our Google survey: https://forms.gle/cVNRzyZsuNDMVrM99