Twila Alexander is the Manager of HR and Talent for EDUCAUSE, a non-profit association that works with higher education institutions and industry partners to advance technology in higher education. She holds a Master's degree in human resources and industrial relations from Loyola University Chicago and has worked in human resources, people development and recruiting for over 20 years. She started out her career receiving resumes through snail mail, then thermal fax, then email, and soon text, and is looking forward to seeing what comes next. Twila's professional interests are centered on improving organizational diversity through re-imagined recruiting, hiring and training practices. She currently enjoys working from her make-shift home office near Boulder, Colorado.