On this episode I discuss customer service in the Social Age. Let me give you a teaser. Don't use copy-paste.

Here is a link the Facebook reviews at the unnamed establishment: http://bit.ly/rbw-customerservice

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What is the Raw Business Walkcast?

I , Andrew Barnabas Smith (@iamabsmith), record my thoughts while I travel to my office in Homer, Alaska. I discuss business, marketing, life, and anything else that comes to mind.

Unscripted. Unedited. Raw. Business. Walkcast.