Empathy is often a difficult word to define for designers. Jenn and Trey discuss the elusiveness of the meaning of empathy. How is it more than being in someone else's shoes? What role does it play in the design thinking process?

We didn't mention it in the show, but one of our favorite thinkers on empathy is Brené Brow. Watch her TED talk on vulnerability and RSA short on empathy below.

TED: Brené Brown - The Power of Vulnerability

https://www.youtube.com/watch?v=iCvmsMzlF7o

RSA: What is Empathy?

https://www.youtube.com/watch?v=1Evwgu369Jw