Skilled by Design

003 Deliberate Listening with Steve Arntz


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About this episode

Steve Arntz is the co-founder and CEO of Campfire, an immersive leadership development program that builds better managers by blending authentic peer connection, actionable content, and scalable technology. Before becoming an entrepreneur, Steve was a product director at Instructure. 

In this episode, we talk with Steve about listening. Throughout a career as a product manager, and now for the last two years building a company, Steve has honed and now teaches about the skill of deliberate listening. As you deliberately listen in on this interview, you’ll hear us discuss how listening helped Campfire make a huge pivot that fundamentally changed the company’s direction. We also discuss listening one-on-one as well as listening at scale to help us really understand the shape of the problems we tackle everyday.

 

Tip for how to improve this skill

  • As you listen, consider mind, body, and space
  • Pair one-on-one listening with broader at-scale listening
  • Develop your listening skills by practicing on the people who matter most in your life

 

Notes

  • The Making of a Manager by Julie Zhou: The Making of a Manager: What to Do When Everyone Looks to You: Zhuo, Julie: 9780735219564: Amazon.com: Books
  • Simon Lamb - Purposeful Change https://youtu.be/aX7aVIg4ifA
  • The Dark Knight Watch The Dark Knight | Prime Video (amazon.com)
  • Campfire: https://getcampfire.com
  • Steve Arntz | LinkedIn
...more
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Skilled by DesignBy Tommy Bay