Today we are talking about finding the ideal sale and proactive account management. In most industries, a huge proportion of revenue and profits comes from existing customers. Although sales leaders recognize this fact to be true, unfortunately they don't pay too much attention to customer success once the ink has dried. 

What You'll Learn:

- What the first place to look for your ideal clients is

- What proactive account management means

- Why regular check-in calls are crucial before and after the sale

- How to ask for introductions

- Why salespeople must stop asking for referrals

- What is an alumni reachout?

- How to lead expansion calls and quarterly reviews

- How to position yourself where your customers are

There's nothing worse than losing customers to competition. We believe the best way to prevent your customers from shifting to the competition is to focus on proactive account management, so you can keep your funnel consistently, repeatedly and reliably looking like a funnel. If your customer is winning, they'll have no reason to try the next available option.

Resources:

- Full Funnel Freedom https://fullfunnelfreedom.com 

- Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/  

- Connect with Hamish Knox on Twitter https://twitter.com/sandlerinyyc