Scaling Research

003 - How to Establish a Research Ops Practice w/ Noël Lamb

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Today, I'm joined by the incredible Noël Lamb. Noël runs Research Ops at Robinhood and has nearly a decade of Research Ops experience having led the practice at Salesforce. 

In this episode we talk about:

  • Noël's goals in the early stages of ResearchOps
  • What was surprising about her early days in ResearchOps
  • What Noël would you do differently if she was setting up a new ResearchOps practice today
  • The most difficult part of setting up a ResearchOps practice
  • The biggest difference between the early days of launching the practice vs when ResearchOps is established within a company

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      Scaling ResearchBy Roy Opata Olende
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