Explore the UX flaws in the JUST EAT App through a personal story of lost deliveries and eroded trust. Discover actionable design strategies to improve customer experience, rebuild trust, and prioritise empathy in systems. A must-listen for designers and businesses!

UX BOOKS

The UX Consultant Playbook 1: Bridging User Insights with Business Goals  - https://amzn.eu/d/5aP0gnz

The UX Consultant Playbook 2: Crafting High-Impact Solutions for Business Success - https://amzn.eu/d/cfHFAwH

The UX Consultant Playbook 3: Mastering the Business of UX Consulting - https://amzn.eu/d/dgsm5dC

Tune in to refine your design process and prioritise user

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