Today I would like to share a thought on where IT departments should stand in the system of organizations.My first position was as a consultant and then six months later I took over the lead of the IT department. That was the time when the computerization of the business really started. This was the big point when each of these people who sit in the offices could really make productive, use of computers. Now it is 2020 and when I deal with companies, I very rarely get positive feedback about their IT people. The majority of employees believe that their internal IT department is not good.This affects me personally as I was an IT manager and team leader. And I know why! Whenever people need their IT department, they always complain that they’re so busy. Others are busy too! So IT is usually slow performing or delivering stuff that others don’t understand. If you are becoming upset then good! If not, then maybe this is not the right podcast for you. Give it a try and stick with it. What I see today is that IT departments, have completely separated away from what they call “the business,” or the operative units of the company. I believe this delayed 15 or 20 years of development, and I also believe that this is the way to hell, meaning outsourcing.
“IT departments have separated away from the business."
When we take the army as an example, you cannot say that the logistics unit is the only part of the army. I will share a very good story with you. I had an interview in my German podcast, and someone made this statement: “No innovation, this is not IT. Marketing does the innovation.” Only increasing the network from speed one to speed two is not innovation!Nobody can survive without IT! Even a blacksmith who makes horseshoes will not be found if they are not online. Every company needs a solid foundation, which is IT based. Each IT department is, if not the heart of each company, then at least the spine and the brain of the company. The purpose is to understand the business, to understand business processes, to deliver a platform which the company can rely on and grow from.
“Every company needs a solid foundation which is IT-based.”
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For instance, see that GDPR is a positive, not a negative. GDPR was the biggest present for smart IT companies in the last 10 years. It was an opportunity to open all the boxes in various departments: understand them, analyse them, document them and become brain and spine of your company. Use these opportunities to allow the company to thrive in the future and to optimize and to get better in the future.
What is stopping you from becoming the innovative engine of your company?It’s in your hands!