In this episode of Snap Into It, we (not by force, we promise!) bring in the awesome (and hilarious) Allie Shareghi to talk about Support. We discuss our design-thinking approach to an ongoing support improvement project, that was kicked off with Audrey's help. Join us to learn a little bit more about how we determined what we might need to improve, and a peek behind the scenes for what we've found out so far!

Join Allie next week at #Experience2025 with Megan Hartman from HNI for their talk on Self-Diagnosis and Reporting issues in CET!