You could say we account managers work in the middle of a hurricane, balancing multiple masters amidst each crazy day. Being an effective, calm eye means tackling difficult client conversations well while diagnosing what trends to watch for in 2018.

Drew McLellan is well-known in the agency world for his years of experience both leading an agency and coaching others. He joins me in today's episode to talk about the above and more.

AMI Research & Resources: https://agencymanagementinstitute.com/agency-tools/agency-edge-research-series/

3 Traits in a Great AE: https://blog.hubspot.com/agency/traits-account-executive

Email Drew: [email protected]

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