In today's Part Two of helping you master solving the problem of multiple topics running together in a chat thread. While it is very handy for all conversations with a person (or people) to be contained in a single container - the chat thread - finding old messages seems to be too much trouble.

Today, hostess Annie tells you how to very quickly find old messages and how to resurrect the discussion in a neat way. She also shares some valuable tips on working with external people via chat.