What if you have successfully moved your employees to Teams, getting them to always send Teams chat messages and channel posts rather than emails, but their customers, vendors, and other external people continue using email?

Isn't that confusing?

Well, not really. In today's episode, Annie explains why and also tells you how to begin converting your external contacts to also move to Teams if they're open to it.

At County Quest Consulting, we always communicate with our clients via Teams rather than email, and it saves everyone involved a lot of clutter and work.