The Pineapple Perspective

006 - Delivering the Wow Factor: How Data Can Transform the Customer Experience


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How can data and statistics help your business elevate hospitality?

Lucas Judice, founder of Freatz, a comprehensive Customer Experience Monitoring Tool for restaurants, discusses how businesses should prioritize hospitality by providing a wow factor to customers.

In this episode, Troy and Lucas cover topics like:

  • Hospitality is essential in every business, including restaurants.

  • Using data to understand customers' needs is vital for success.

  • Freatz helps restaurants gather data from customers and provides actionable recommendations.

  • Implementing Freatz's recommendations can increase revenue and improve customer satisfaction.

You can learn more about Lucas Judice and Freatz on his website, or connect with him on LinkedIn.

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

Episode author:

Troy Hooper, Lucas Judice

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The Pineapple PerspectiveBy Troy Hooper

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