If you’ve ever had that lingering feeling that you weren’t meant to spend the rest of your career in the clinic, you’re not alone. In this episode I sat down with Hannah Pugh, OTR/L, who transitioned out of her career as an OT after feeling stuck in her title.

Our conversation covers:

• Why she felt she never quite fell in love with being an OT
• How she approached exploring non-clinical roles, step by step
• What course she took that rolled into pro-bono work for startups
• Creative ways to beef up your resume
• Landing her first full-time non-clinical role as Head of Clinical Experience
• Ways her OT skill set enabled her to help build and inform product at her role
• What a Customer Success Manager actually does
• Why her social media platform, The Practitioner Pivot, was born
• Conversations that are crucial for clinicians to have about career growth

Hannah Pugh, OTR/L, is the founder of Practitioner Pivot, LLC, where she empowers healthcare clinicians to discover fulfilling non-clinical careers. After years working across outpatient, inpatient, and acute care settings, Hannah realized her values of growth and flexibility extended beyond traditional patient care. She transitioned into the health tech space in 2021—landing her first non-clinical role through networking—and has since helped hundreds of clinicians do the same through her guides, workshops, and 1:1 consults. Passionate about helping clinicians see the value of their transferable skills, Hannah is on a mission to show that you are never “just a clinician.”

GET CONNECTED:

• Hannah's LinkedIn
• Practitioner Pivot Resource Page
• Practitioner Pivot Instagram
• Kayla’s Linkedin
• Kayla’s Instagram

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Keywords: healthcare career transition, health tech jobs for nurses, clinical documentation improvement, AI healthcare tools, NP burnout, non-clinical careers, occupational therapist, client success manager, health tech product management, physician assistant