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Today we discuss three ways in which quality delivery can create full funnel freedom. In business, quality delivery is everything, yet everybody seems to have their own idea of what quality is.
What your client hopes to get from a new purchase might not necessarily be what you plan to deliver. Thus, it always pays to clarify expectations immediately after a deal is closed.
What You'll Learn:
- How to guarantee quality delivery of products and services
- Setting clear expectations of what your client will get from the deal
- The benefits of scheduling quarterly reviews immediately
- How to set up a warm handoff to the delivery team
- Providing tools for the delivery team to uncover new opportunities with a client
- Why you need to think long term and factor in customer success
- How to deliver contextual-based support
- The benefits of personalizing the customer journey
Deals are closed for results. Buyers expect that what they're paying for will solve a particular problem within the allocated time and for a specific cost. Nevertheless, quality results that satisfy expectations are possible by agreeing on mutually understood objectives, requirements and specifications.
Resources:
- Full Funnel Freedom https://fullfunnelfreedom.com
- Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/
- Connect with Hamish Knox on Twitter https://twitter.com/sandlerinyyc
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1414 ratings
Today we discuss three ways in which quality delivery can create full funnel freedom. In business, quality delivery is everything, yet everybody seems to have their own idea of what quality is.
What your client hopes to get from a new purchase might not necessarily be what you plan to deliver. Thus, it always pays to clarify expectations immediately after a deal is closed.
What You'll Learn:
- How to guarantee quality delivery of products and services
- Setting clear expectations of what your client will get from the deal
- The benefits of scheduling quarterly reviews immediately
- How to set up a warm handoff to the delivery team
- Providing tools for the delivery team to uncover new opportunities with a client
- Why you need to think long term and factor in customer success
- How to deliver contextual-based support
- The benefits of personalizing the customer journey
Deals are closed for results. Buyers expect that what they're paying for will solve a particular problem within the allocated time and for a specific cost. Nevertheless, quality results that satisfy expectations are possible by agreeing on mutually understood objectives, requirements and specifications.
Resources:
- Full Funnel Freedom https://fullfunnelfreedom.com
- Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/
- Connect with Hamish Knox on Twitter https://twitter.com/sandlerinyyc