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What would it look like if you assumed the best?
Walked into the store or went into that call assuming that you were going to have a positive experience?
How much would that change the lives of those that you're doing business with? How would that change the tone of the overall interaction?
Dive deeper into what it might look like to be an anomalous customer with host, Sarah B. Miller.
By Sarah B MillerWhat would it look like if you assumed the best?
Walked into the store or went into that call assuming that you were going to have a positive experience?
How much would that change the lives of those that you're doing business with? How would that change the tone of the overall interaction?
Dive deeper into what it might look like to be an anomalous customer with host, Sarah B. Miller.