In this podcast interview, I interview Hilda Gan on her story on how she went from being a nurse to a business owner. She explains the importance of people skills and what Millennials and Gen Zs can do to prepare themselves for the workplace.

Hilda built an award-winning, multi-million-dollar company with her husband and grew it from 2 to 125 people in 13 years with seven offices across Canada. She has won numerous national awards, including two top 10 finishes in the Best Workplace in Canada® award, and a finalist nod as one of Canada’s Best Managed Companies®, Best Small to Medium Size Employers®, and Entrepreneur of the Year from her local Chamber of Commerce. She's one of the few HR Consultants with experience as a business owner and has built her business to serve others with a sensible, savvy, and pragmatic approach to HR solutions.

00:00 - Introducing Hilda Gan and People Bright

01:20 - Hilda’s story at iTrans leading to People Bright

6:00 - Lessons Hilda learnt at iTrans that she now applies at People Bright

10:40 - What made iTrans’ mission, vision, and values statement different

15:43 - Common mistakes of entrepreneurs

19:00 - What are the essential people skills

23:00 - How to have difficult conversations

24:15 - How to deal with workplace harassment such as MeToo

27:55 - What are some things Millennials and Gen Zs do to prepare themselves and what can companies do to help?

36:10 - What can people do to build people skills?

40:15 - Do Millennials and Gen Zs have a problem with commitment?

47:10 - Where can people learn more about People Bright

Video version available on YouTube channel “Dr. Jon Tam”

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