Keeping the shows running smoothly at Elgin's Hemmens Cultural Center isn't an easy job. John "Smooch" Medina has been part of the framework that holds up programs - sometimes, literally, with his hands - for a decade. He talks about the spider-hole inside the Hemmens, the time a client asked him to break the laws of physics, the four most pampered parrots he ever met, and most importantly, how he got the nickname "Smooch".