“We need to start from a place of humility and understanding that with ever-changing situations, we're not always going to get it right, but we can always learn.” -Belia Ramos

 

Episode Description: 

 

Talk about equity and cultural differences. Communicating can be a real challenge when multiple languages are spoken in a community. To help individuals understand the message accurately and on-time, technology and AI may not be enough. This week, Scott interviews Napa Supervisor, Belia Ramos about the non-technical, but equally important side of communication. Belia emphasizes the importance of cultural competency in addressing communication barriers, the type of communication, and the people who will receive the message. The effectiveness of communication is crucial in the survival of each individual in the community. Tune in for wisdom and approaches to enhance your community's communication strategies.   

 

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Highlights:

03:24: Cultural Competence in Community

06:32: Communication Mistranslation Solved

16:29: Establishing Trust in Communication

19:09: Addressing Language and Cultural Difference

26:22: Pivot in Communication