Keeping Great Records!

We have talked about how having accurate, complete records is crucial to successfully collecting the money you are owed. If you do not know what you are owed, who made what deal or what arrangement, how the original contract may have changed, and when an agreement was made, then how are you going to get your money? Your client may say, (Well, your sales person told me I could pay 50% now, and the rest later);if you do not have a record of that, you are depending on memory. Face it, trying to recall conversations that may have taken place amongst many sales calls is not ideal. If anyone in your company makes a special arrangement with a client, it should be recorded and accessible.