Jalada and Sefran explain why community management is so important in the development and maintaining of video games, from the perspective of video gamers.

• 7 Days to Die developer blog
• Examples of less-than-ideal pre-launch management: Spore, Fable, No Man’s Sky.
• “Deus Ex: Mankind Divided silly preorder scheme scrapped”
• Diablo 3’s significant Loot overhaul patch, dubbed ‘Loot 2.0’.
• “Final Fantasy 14 killed by Square Enix’s stubbornness, reborn by a new approach”
• Elite Dangerous Galnet News
• id Software’s open-sourced game code on GitHub

Intro & outro music: JACKS – Runaway Fashion