Christopher Sauls, owner of FYM System Solutions, talks about the challenges and opportunities facing independent restaurant owners and how they can level the playing field against big chains with thoughtful technology and customer-focused strategies. We discuss practical strategies for building a loyal customer base, like turning third-party app users into direct customers, and why creating customers—not just transactions—is the key to long-term success. Plus, Chris highlights the importance of owning your data, leveraging technology, and why education is the ultimate game-changer for mom-and-pop restaurants competing with big-dollar chains.

Learn more about how FYM Systems can help your small restaurants succeed. Check out FYM System Solutions at https://www.fymsystems.com to see how Christopher is empowering independent restaurant owners to thrive!