Courses and learning experiences must include skill practice or they’re missing the mark on changing behaviour. Nobody knows how to create experiences for people to deliberately practice hard skills like Doug Robertson. Staying in touch with the learner experience even in his role as AVP Business Development at Practica Learning, Doug facilitates and designs learning based on his deep experience. Despite this impressive experience, ego doesn’t get in the way; Doug cares deeply about creating safe and inclusive work environments and speaks expertly on topics such as sales, communications, coaching, leadership and diversity and inclusion. Doug is one of my favourite personal mentors and I hope you learn from the knowledge and experience that Doug has to share. This is a must-listen episode if you want to level up your learning experiences in both corporate and entrepreneurship courses. You’ll be challenged to add more skills practice to your programs.