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In this new episode, Jason and Cam sit down with Ellen to break down the entire solar and battery installation process, from the first conversation to install day and after‑care. Homeowners often worry about disruption, timelines and trust, so this episode shows exactly what the real experience looks like and what to watch out for.

◼️ How the full solar and battery process works from start to finish

◼️ The red flags Ellen sees in the industry and how to avoid them

◼️ What homeowners should prepare for before designing their system

Timestamps:

00:00:00 Introduction

00:01:30 Pre‑Install Site Check and Quality Assurance

00:01:44 Installation Day: Workmanship and System Walkthrough

00:02:48 Ongoing Support and Monitoring

00:03:24 Why Homeowners Delay Going Solar

00:04:27 Ellen’s Background and Industry Experience

00:06:11 Red Flags Ellen Has Seen in the Industry

00:08:16 Why Follow‑Up, Installation and Aftercare Matter

00:10:00 The Deposit Red Flag: 50–60% Upfront

00:11:33 Missing the Rebate Due to Delayed Installs

00:12:03 What Ellen Looks For Before Designing a System

00:13:02 Renters’ Rebate and Investment Property Considerations

00:14:23 Planning for EVs, Pools, Granny Flats and Future Usage

00:15:12 Understanding Household Usage and Bills

00:17:41 Using the Consumption Calculator To Show Real Usage

00:18:52 Solar‑Only vs Solar + Battery: Export Losses

00:20:01 Why Backup Capability and Inverter Choice Matter

00:23:25 Kilowatts vs Kilowatt Hours Explained

00:24:52 EV Charging and 3‑Phase vs Single‑Phase Differences

00:26:24 Future Electrification and Planning Ahead

00:27:24 Why Waiting Costs More: Rebates and Rising Power Prices

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