Most leaders don’t start their day making decisions — they start it chasing clarity. Information exists, work is happening, and people are doing their jobs, but the truth of what’s really changed lives in too many places and too many heads. So leaders ask. In meetings, in hallways, and in one‑off conversations — just to get oriented.

In this episode, Annie Rynd introduces the core problem behind that daily scramble: lack of visibility. Using a power plant as a concrete example, she explains why chasing updates isn’t a leadership failure — it’s an information design problem — and why having a conversation with the work itself changes everything.

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