“Build out a program that is not just like hiring somebody… because this is the rise of the connection between food and experience.”  - Merril Gilbert

 

Customers do not only buy good food. They often go for a good experience. Most often, business owners center on food innovation, original recipes, and secret ingredients, among others. However, with a growing competitive market, these elements become secondary. In this episode, Justine and Merril Gilbert, CEO of TraceTrust discuss the relationship of food and experience and how you, as the leader, can build an environment that offers both. Merril also talks about having a standard of hiring, using technology for creativeness, promoting equality, and navigating successfully through challenges. The food world is an exciting place to be. We can use our passion for food to create a better future for everyone, regardless of color or background. Listen in and discover new ideas to make your journey more meaningful and fun!

 

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Episode Highlights:

02:17 Learning Different Cultures

05:23 Food And Restaurant World

16:13 How To Be Creative With Technology

23:32 Challenging Experiences Leads To Success

32:06 Plant Based Edibles

40:11 Equality, Supportive To Any Colors