Technical Writer, Process Analyst, Lean Six Sigma Consultant, Black Belt, Master Black Belt…with all the process-related resources available, who exactly do you need to hire to improve your company’s operations? In this episode, Tony Curtis, serial entrepreneur and owner of Curtis Process Consulting and gigPATH, explains how the answer lies in your ability to define your actual needs. He goes a step further by describing a 3-tier approach to use as a guide to not only recruit the right process specialists, but also retain them with a pay rate commensurate with the skills required.