<p>In today's episode, we cover:</p><ul><li>How Kendra Scott has gotten their groove back and what role AI plays in their DTC experience</li><li>A deep dive on Oreo and some of the core factors influencing their, and Mondelez's, performance</li></ul>

In today's episode, we cover:How Kendra Scott has gotten their groove back and what role AI plays in their DTC experienceA deep dive on Oreo and some of the core factors influencing their, and Mondelez's, performance

#012: Kendra Scott's AI customer service and oreo's strategy for growth

"packaged opinions" is a show about CPG, consumer goods, DTC brands, marketing, and how people shop and spend their money. Ashley and Garrett are longtime friends and coworkers with 25+ years of collective experience in CPG, and their show's goal is learning to spot market trends, analyze them, and make it entertaining and useful for you in your own life.

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#012: Kendra Scott's AI customer service and oreo's strategy for growth

#012: Kendra Scott's AI customer service and oreo's strategy for growth