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012: Non-negotiable Boundaries That Accelerate Growth
In our season premiere, we're tackling a game-changing topic: Boundaries. Whether you're running an agency or scaling your creative business, this episode is your playbook for setting and maintaining professional boundaries that protect both your energy and your bottom line.
What to Expect From This Episode:
The 7 Essential Agency Boundaries You Need
- Onboarding expectations
- Working hours
- Communication protocols
- Deliverable timelines
- Scope management
- Payment terms
- Offboarding processes
Key Takeaways:
- How to set boundaries without damaging client relationships
- Tools for managing scope creep and last-minute requests
- Strategies for confidently pricing your services
- Ways to turn "urgent" weekend emails into Monday priorities
- Tips for handling out-of-scope requests professionally
Real Talk Moments:
We get candid about our own boundary-setting journey, including:
- When we compromised on pricing (and regretted it)
- How we learned to stop apologizing for our boundaries
- The exact language we use to maintain professional boundaries
- Why confidence is crucial for boundary enforcement
Special Offer from Our Sponsor: Copper is a CRM that helps agencies attract more clients, streamline communication and deliver projects effortlessly. Exclusive to the listeners of this podcast, Copper is offering 15% off annual plans with promo code AGENCYDARLINGS, all one word.
Check out Copper’s Lead Nurturing Playbook, designed to help agencies nurture leads and grow sustainably.
Connect With Us:
- Instagram @agencydarlings
- Join Our Agency Advice Column
- Email: [email protected]
About Your Hosts:
Melissa Lohrer is the Founder of Waverly Ave Consulting, a Growth Consultancy for indie agencies. She partners with agency owners to create seven-figure growth through strategic repositioning, modern revenue models, and relationship-based sales. Connect with her on LinkedIn and Instagram.
Meredith Fennessy Witts is the Founder of Le Chéile, the go-to finance and strategy consultancy for creative agencies scaling beyond seven figures. She helps creative founders clarify their cash flow, restructure niche offers and pricing, and ensure they’re running a profitable business...in a mindful way. Connect with her on LinkedIn and Instagram.
Don't forget to rate, review, and subscribe! New episodes drop every Tuesday.
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By Melissa Lohrer, Meredith Fennessy Witts
5
1313 ratings
In our season premiere, we're tackling a game-changing topic: Boundaries. Whether you're running an agency or scaling your creative business, this episode is your playbook for setting and maintaining professional boundaries that protect both your energy and your bottom line.
What to Expect From This Episode:
The 7 Essential Agency Boundaries You Need
- Onboarding expectations
- Working hours
- Communication protocols
- Deliverable timelines
- Scope management
- Payment terms
- Offboarding processes
Key Takeaways:
- How to set boundaries without damaging client relationships
- Tools for managing scope creep and last-minute requests
- Strategies for confidently pricing your services
- Ways to turn "urgent" weekend emails into Monday priorities
- Tips for handling out-of-scope requests professionally
Real Talk Moments:
We get candid about our own boundary-setting journey, including:
- When we compromised on pricing (and regretted it)
- How we learned to stop apologizing for our boundaries
- The exact language we use to maintain professional boundaries
- Why confidence is crucial for boundary enforcement
Special Offer from Our Sponsor: Copper is a CRM that helps agencies attract more clients, streamline communication and deliver projects effortlessly. Exclusive to the listeners of this podcast, Copper is offering 15% off annual plans with promo code AGENCYDARLINGS, all one word.
Check out Copper’s Lead Nurturing Playbook, designed to help agencies nurture leads and grow sustainably.
Connect With Us:
- Instagram @agencydarlings
- Join Our Agency Advice Column
- Email: [email protected]
About Your Hosts:
Melissa Lohrer is the Founder of Waverly Ave Consulting, a Growth Consultancy for indie agencies. She partners with agency owners to create seven-figure growth through strategic repositioning, modern revenue models, and relationship-based sales. Connect with her on LinkedIn and Instagram.
Meredith Fennessy Witts is the Founder of Le Chéile, the go-to finance and strategy consultancy for creative agencies scaling beyond seven figures. She helps creative founders clarify their cash flow, restructure niche offers and pricing, and ensure they’re running a profitable business...in a mindful way. Connect with her on LinkedIn and Instagram.
Don't forget to rate, review, and subscribe! New episodes drop every Tuesday.