Scaling Research

012 - The Importance of Career Growth Paths in Research Ops w/ Tim Toy

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In today’s episode, I’m chatting with Tim Toy. Tim runs Research Ops at Airbnb. He's been in the ReOps field for over a decade and has a wealth of experience.

In our chat, Tim talks about:

  • Moving from HR recruiting into UX and Research Ops
  • Defining the roadmap for Research Ops at Airbnb
  • Establishing the importance of career growth paths for ReOps
  • The ubiquity of problems in Research Ops across different companies
  • ReOps as a proactive partner for the UX research function
    • ...more
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    Scaling ResearchBy Roy Opata Olende
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