MSP Josh Weiss explains how he successfully shifted his status with clients from technical order taker to valued business advisor.

012 - The journey from technician to business advisor

Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.

Business

Technology

Management

Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe. Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.

Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes &amp; productivity hacks for doing more with less | Tech, business &amp; industry trends that are changing the way we work.

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012 - The journey from technician to business advisor

012 - The journey from technician to business advisor