Whether you’re leading a team meeting, building rapport with clients, or chatting with a friend, great conversations are the heart of strong relationships. In this episode of The Manager’s Matrix, Björn Grosso shares the powerful T.A.L.K. framework—Topic, Asking, Levity, and Kindness—that will sharpen your communication skills and transform the way you connect with others. Tune in for practical insights, real-world examples, and a leadership lens on becoming a better conversationalist.