Twitter proved invaluable for my cousin who has been caught up in the volcano ash air traffic chaos while on holiday in Malaysia - in this podcast, I share her story and ask: How do you use Twitter to keep in touch, especially in a crisis?//

Also, I use www.Rebtel.com for cheap international calls on my mobile phone so I thought I'd give you a handy tip about this service. I don't get a commission from them but I just want to tell you about this useful service because I like it.//

There is a new Postbag section with readers' comments and feedback.//

And I've set up some voicemail lines with a US/ North America as well as a UK telephone line AND a Skype line for you to leave your voicemail to be included in future podcast episodes://

# Skype: fusionview

[free via Skype]

# UK tel: 0844-504-6977

[5p a min from a BT landline; other networks may vary]

# USA & Canada tel: 206-337-8492

[Seattle area code]

~~~

// Photo: thanks to Danny Choo from flickr.com (CCL)