In this episode of Digital.Decoded, André Kiehne and Mario Pufahl explain why AI is far beyond the hype—and what companies actually need to launch successfully:

• Native AIs vs. helplessness: why many firms hesitate or chase hype
• Strategy first: why AI belongs at the top of the agenda—not just in IT
• Top-down & bottom-up: how to align leadership and employees together
• Faster wins: why to start with small use cases—and how to scale them
• Human at the center: why culture, leadership, and enablement are decisive
• Measure what matters: from win rates to cost reduction—KPIs for AI impact
• Insurance automation example: 60-second response AI for claims & address changes
• IT meets business: how projects succeed when value is the north star

A lively dialogue on real AI use cases, internal hurdles, strategic choices—and why “AI-First” is the next crucial mindset.

🎯 Who’s this for?

• Decision-makers pushing AI across the company
• IT and business teams aiming for real AI value
• Anyone who wants to understand what AI-First looks like in day-to-day operations