The key to remember is two things: Respond to the person, not the problem. Labeling positives reinforce them, labeling negatives diminish them. Inspired by an incident shared by Chris Voss on Mike Dillard's podcast, Self Made Man.

The key to remember is two things: Respond to the person, not the problem. Labeling positives reinforce them, labeling negatives diminish them. Inspired by an incident shared by Chris Voss on Mike Dillard's podcast, Self Made Man.

The key to remember is two things: Respond to the person, not the problem. Labeling positives reinforce them, labeling negatives diminish them. Inspired by an incident shared by Chris Voss on Mike Dillard's podcast, Self Made Man.

014 Respond To the Person, Not the Problem

Beginning within is all about repeatedly asking ourselves the one question that always matters, “What can I do about this situation?” Beginning within is about changing the one person we can change. Beginning within is about learning that by transforming ourselves we transform the world.

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014 Respond To the Person, Not the Problem

014 Respond To the Person, Not the Problem