In today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem. 

 

You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things like communication errors, unclear expectations or confusion about a project. These things can actually help you to see which processes in your business need more attention. I also touch on how navigating these challenges can help you to develop better leadership skills as a business owner. 

 

What’s in this episode:

 

• What it looks like for a team member to be underperforming
• Why you need to take time to assess and analyze your systems during this process
• Steps to take when you notice a team member is underperforming
• Why Nicole challenges the statement, “hire slow, fire fast”

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