If you proved yourself wrong, would you be bold enough to not only admit it but change the entire way you operate? Tom Hickmann did and he shares his incredible story about the time he sought to disprove the need for communication and public involvement and ended up literally writing the book, well, thesis, on the power of engaging the community in utility master planning.

018: Part 1- A Case Study in Revolutionizing Community Engagement in Utility Master Planning

Award-winning communication professionals, Arianne Shipley and Stephanie Corso, aka The H2duO, chat with thought-leaders from both inside and outside of the water industry to serve as a resource for both personal and professional growth. Water in Real Life was created for water professionals who believe that if you desire to build the right relationships with your community, and thereby overcome many of the challenges you face, then your ability to connect with them through storytelling is essential.

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018: Part 1- A Case Study in Revolutionizing Community Engagement in Utility Master Planning

018: Part 1- A Case Study in Revolutionizing Community Engagement in Utility Master Planning