
Sign up to save your podcasts
Or


In hockey, if you can't skate, you can't play. In business, if you can't deliver, you're out of business.
This is what it is all about, exceeding the expectations and building that into your delivery systems.
By James G. TrelaIn hockey, if you can't skate, you can't play. In business, if you can't deliver, you're out of business.
This is what it is all about, exceeding the expectations and building that into your delivery systems.