In life and especially in property management you are going to encounter a massive amount of challenges. I hate to be the bearer of bad news. :) This episode talks about digging deep and finding the core issue of the problems that you’re facing. Problems are something that we all face on a daily bases. You will find issues in your work, friends and family. And because we are all human; problems are going to happen and you will not be able to avoid them at all times. Your goal should be to see past the anger and frustration and see if you can find what is actually causing the issue. You will find that most times the real problem has nothing to do with what appears to be the issue. Find the core problem and you will be on your way to creating better communication and solving problems faster.