In this episode, we will discuss in detail how GEMS designs its benefit structure to ensure competitive advantage, what it takes to operationalise the business and continue providing excellent service to all beneficiaries. Uveka Rangappa is joined by GEMS’ Chief Operations officer Dr Vuyo Gqola, GEMS Chief Financial Officer Ms Karyna Van Lingen, and GEMS’ Executive Manager Ms Masingita Chavalala. GEMS on Facebook · Connect with GEMS · Follow GEMS on X · GEMS on Instagram