In this episode of Beyond CX, Andy Stevens talks to Data Evangelist Caroline Carruthers about ethical concerns surrounding Gen-AI.

They discuss how organisations can address these concerns by establishing clear lines of accountability and fairness in their data governance framework and practices.

Caroline Carruthers is an award-winning data expert, author, and one of the first women to hold the role of Chief Data Officer in the UK. She has played a pivotal role in guiding numerous organisations towards becoming data-enabled enterprises.

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