<p>We chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.</p>

We chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.

02 David Salcfas: Rocking Core Values & Rolling with Resiliency

Over 15 million people work in hospitality and hold the power of creating joy in their hands. In this conversation series, we explore an important question that impacts the journey to joy: how can today’s hospitality leaders create healthy, happy teams categorically capable of helping customers find their joy? We go beyond the basics and discuss fun, unique stories from hospitality leaders to inspire others how to build successful teams, careers, and customer experiences from the start.

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02 David Salcfas: Rocking Core Values & Rolling with Resiliency

02 David Salcfas: Rocking Core Values & Rolling with Resiliency