Nicole talks with John Ho; a Management Labor and Employment Partner at Bond, Schoeneck & King, PLLC

Strengths/habits that have led to success: John likes meeting people and hearing their stories

Growth strategy: Leadership suggests and John prepares a business plan yearly. He’s found writing down objectives can make them more real.

Tactical best practices: Let clients know you’re there and accessible, and make it a point to thank referral sources

Success story: Become known as an expert on 1 or 2 very specific topics then market both internally and externally. When asked - be helpful to others on these topics.

Millennial, Mobile, Global Listeners: Action is needed to secure new business but there are many ways to ‘do’ it. The more you ‘do’ the more comfortable you’ll get. Find your comfort zone.