Vietnam story

8-year-old-easy

Al of our clients are educated and smart. But they're distracted and stressed, and their mental capacity is reduced to that of an 8-year-old. They need to be fed one crumb at a time.

You're better to make it too simple than not simple enough

My trick: pretend I'm programming a robot. Do this, then this.

But here's one way you can practice: brushing teeth, teach it to an alien, someone who's never seen a toothbrush before.