• On this week's show…….Surprise! No video!
• Our software ate one of our streams, so while we recovered it from  a backup it is audio only this week. Normal programming resumes next week.
• Net Promoter Score : Old hat or tried and true?
• Cutting the South East Asian airport queue with an APEC card.
• Or use the online visa systems wherever possible.
• Listener MR says the best reason for hydrating on long haul flights is that it lessens your risk of a blood clot. Sounds like our listeners are smarter than us. 
• Cheese on pizza, the secret ingredient for a major pizza brand photo shoot is……..
• When did punctuation in text messaging become aggressive? 

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